Welcome to Naheola Credit Union 


Naheola Credit Union is a community chartered credit union serving members in Choctaw, Marengo, Sumter, Hale, Greene, Perry, Clarke, Baldwin, Mobile, Escambia, and Washington counties.

If you live, work, or worship in one of these 11 counties you can become a member too.

Bill Pay Feature Upgrade on Online Banking Platform 

The Bill Pay feature on our Online Banking Platform will be upgraded. You will not be able to enroll in the existing Bill Pay platform starting March 26 (existing Bill Pay users will still have access). On April 7, the Bill Pay feature will not be available (for new or existing users) for the upgrade. The tentative live date for the new Bill Pay platform is scheduled for 3rd quarter. 

A Message from the CEO- COVID-19 Preparedness 

The health and safety of our members, employees, and community is of utmost importance. We have decided to limit public access to our branch locations. At all of our locations, only drive-thru services will be available effective Tuesday, March 17, 2020. Please be prepared with your member number in order to expedite service.

 

Our ATM’s, online banking, and mobile banking will still be available 24/7. You may still reach us at any of our branches. Our phone numbers are listed below:

Pennington            Demopolis             Butler                     Livingston

(205) 844-5527       (334) 287-0661      (205) 844-5380       (205) 844-5018

 

At Naheola Credit Union, we are committed to keeping you informed. Please follow us online and on Facebook, Twitter, and Instagram for updates. 

 

Current events have allowed for a tremendous amount of misinformation to be spread around the nation.  Please remember to verify your sources in order to be sure you are getting valid news and information.  Sadly, hackers and criminals take events like this as a way to exploit people’s emotions. 

 

We are Federally insured by NCUA. We are an Equal Housing Opportunity Lender. Your savings are federally insured to at least $250,000 and backed by the full faith of the United States Government. NCUA, National Credit Union Administration, a U.S. Government Agency.

 

Thank you for your understanding,

Mark Johnson, CEO

 

 

 

 

Fraud Alert

Please be aware of attempts to gain account information (account number, PIN, etc.) through phone/text/email message scams. If you have doubts regarding a fraud alert, please feel free to call us at any of our branches or visit a local branch if you feel you have been a victim of a scam. Thank you!

Endorsement Requirement Changes on Checks Deposited through Remote Deposit on the NCU APP

We wanted to make you aware of recent changes to endorsement requirements when depositing checks through our Mobile APP. New regulations require that when depositing a check through the Remote Deposit feature of our mobile app, you will need to endorse the back of your check as follows:

For Mobile Deposit Naheola Credit Union
Your Signature , Account Number

For example, if Jane Doe was going to deposit a check using the NCU App, she would endorse her check the following way:

For Mobile Deposit Naheola Credit Union
Jane Doe, 123456

Please contact us with any questions.

FRAUD ALERT

Please be aware that a few credit union members were paid with fraudulent checks drawn on Navy Federal Credit Union. The checks appear to be related to a Craig's list post that offers loan advances. A few credit union members apparently gave personal information to a Craig's list contact for loan advances and a check was sent to the member with their account numbers on the check. 

 

Please be cautious of giving out your personal and financial information !!!!

 

 

FRAUD PROTECTION CALL

1-800-472-3272

If you detect suspicious activity relating to your debit card and draft account please call 1-800-472-3272 to deactivate your debit card.

New debit cards can be issued instantly at all of our Branch locations.

Protecting our members from potential losses as a result of financial crime is very important to Naheola Credit Union. We communicate and work with several different agencies on an ongoing basis to protect our members from financial fraud. But, despite our best efforts to prevent fraud, it does occur. Additionally, we have increased and upgraded our fraud detection network through our data processor. Please be mindful of internet transactions and giving your debit card information over the phone to vendors.

Data breaches are occurring more frequently which has led to most if not all of the fraudulent transactions that have occurred not only at Naheola Credit Union but most every other financial institution as well.

If you would like to assist in stopping these occurrences, please notify your congressional representatives to Stop the Data Breaches! The Credit Union industry and other Financial institutions have been communicating our efforts to them for quite a while. The merchants have very little liability for a data breach. Contritely, most of the fraud occurs from intrusions on their databases and networks. If they shared more of the liability, maybe they would spruce up their security as all of the financial institutions have already done.

Please check your account daily and review your transactions. Contact Naheola Credit Union immediately if there are transactions you have not authorized. We pride ourselves on helping our members resolve these issues.

THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving Naheola CU website and entering a website hosted by another party. Naheola CU has not approved this as a reliable partner site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Naheola CU website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Naheola CU. CLICK OK TO CONTINUE OR CANCEL TO ABORT

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