Welcome to Naheola Credit Union
Naheola Credit Union is a community chartered credit union serving members in Choctaw, Marengo, Sumter, Hale, Greene, Perry, Clarke, Baldwin, Mobile, Escambia, and Washington counties.
If you live, work, or worship in one of these 11 counties you can become a member too.
To check the status of your stimulus funds visit: https://www.irs.gov/coronavirus/get-my-payment
If you need to check your balance, you can access your account 24/7 using our FREE, automated Telephone Banking service. Call (800) 543-1164 to get started.
Stimulus Check Alert for Online/Mobile Banking:
- Log into your Online Banking Account.
- Select “Create Alert.”
- Select “Direct Deposit over Amount” under Alert Type.
- Select account the check is being deposited.
- Add in $ amount.
- Click “Review” and then “Save Alert”.
- The alert will be sent to the email address associated with your Online Banking account.
*To receive alerts on mobile device(s), click “Mobile” at the top of the page and follow the prompts to activate mobile device(s).
Online Banking and Bill Pay Feature Upgrade
Enjoy the same great features in our upgraded online banking platform! Our online banking platform has a new look. In order to access, please click on the banner of the home page titled "Enroll in Online Banking today". *Please note, you will not have to re-enroll (only new online banking users will need to enroll). By clicking on this banner, you will redirected to the new platform. You will be able to login with the same login and password.
You can enroll by clicking "Need to enroll" on the upper right corner of the home page.
Stay tuned for more information regarding our new look and CheckFree, the new Bill Pay platform. *Existing Bill Pay users can access new platform.
Protecting our members from potential losses as a result of financial crime is very important to Naheola Credit Union. We communicate and work with several different agencies on an ongoing basis to protect our members from financial fraud. But, despite our best efforts to prevent fraud, it does occur. Additionally, we have increased and upgraded our fraud detection network through our data processor. Please be mindful of internet transactions and giving your debit card information over the phone to vendors.
Data breaches are occurring more frequently which has led to most if not all of the fraudulent transactions that have occurred not only at Naheola Credit Union but most every other financial institution as well.
If you would like to assist in stopping these occurrences, please notify your congressional representatives to Stop the Data Breaches! The Credit Union industry and other Financial institutions have been communicating our efforts to them for quite a while. The merchants have very little liability for a data breach. Contritely, most of the fraud occurs from intrusions on their databases and networks. If they shared more of the liability, maybe they would spruce up their security as all of the financial institutions have already done.
Please check your account daily and review your transactions. Contact Naheola Credit Union immediately if there are transactions you have not authorized. We pride ourselves on helping our members resolve these issues.
FRAUD PROTECTION CALL
If you detect suspicious activity relating to your debit card and draft account please call 1-800-472-3272 to deactivate your debit card.
New debit cards can be issued instantly at all of our Branch locations.