Welcome to Naheola Credit Union
Naheola Credit Union is a community chartered credit union serving members in Choctaw, Marengo, Sumter, Hale, Greene, Perry, Clarke, Baldwin, Mobile, Escambia, and Washington counties.
If you live, work, or worship in one of these 11 counties you can become a member too.
Summer Online Banking Promotion
Enroll in Online Banking for a chance to win a basket of Gift Cards from local restaurants. Already have Online Banking? Fill out an entry form at any of our branches or visit https://form.jotform.com/NaheolaCU/onlinebankingpromo.
Rules and Regulations
No purchase necessary to enter or to win. Signing up for Online Banking will not increase your odds of winning. All federal, state, local and municipal laws and regulations apply. Void where prohibited. Member must be in good standing starting June 8, 2020 or later. Alternatively, enter this contest by visiting any one of the Naheola Credit Union branches and submit a completed entry form. Must be 18 years age or older to submit an entry form. If 18 years old, the entry form must include signed consent by a parent or guardian. Release forms are available with entry forms. All entries must be submitted to the branch manager for consideration. Naheola Credit Union will not be responsible for incomplete, lost, late, misdirected, or illegal entries or for failure to receive entries. All entries become property of Naheola Credit Union and none will be returned. Giveaway takes place after 500 new online banking users have enrolled. Naheola Credit Union reserves the right to cancel this promotion at any time. The Sweepstakes winner will be notified by an employee who will call the winner up to five times during regular business hours at number provided on entry form or account agreement and will leave no messages. Failure to reach winner during these calls may result in disqualification of winner, forfeiture of his or her interest in all prizes, and selection of a substitute winner drawn at random. Prizes are non-assignable and nontransferable. No substitutions allowed by winner. Winners are solely responsible for reporting and payment of any taxes on prizes. Except where prohibited, acceptance of any prize constitutes winner’s consent to the publication of his or her name, biographical information and likeness in any media for any commercial or promotional purpose, without limitation to the Internet, or further compensation. By participating, entrants agree to be bound by these Official Rules and the decisions of Naheola Credit Union.
Looking for your Stimulus Check? Create an Alert in Online Banking to notify you it’s been deposited!
Creating an Alert in Online Banking for Deposit
- Log into your Online Banking Account.
- Select “Create Alert.”
- Select “Direct Deposit over Amount” under Alert Type.
- Select account the check is being deposited.
- Add in $ amount.
- Click “Review” and then “Save Alert”.
- The alert will be sent to the email address associated with your Online Banking account.
*To receive alerts on mobile device(s), click “Mobile” at the top of the page and follow the prompts to activate mobile device(s).
Online Banking and Bill Pay Feature Upgrade
Enjoy the same great features in our upgraded online banking platform! Our online banking platform has a new look. In order to access, please click on the banner of the home page titled "Enroll in Online Banking today". *Please note, you will not have to re-enroll (only new online banking users will need to enroll). By clicking on this banner, you will redirected to the new platform. You will be able to login with the same login and password.
You can enroll by clicking "Need to enroll" on the upper right corner of the home page.
Stay tuned for more information regarding our new look and CheckFree, the new Bill Pay platform. *Existing Bill Pay users can access new platform.
Please be aware of attempts to gain account information (account number, PIN, etc.) through phone/text/email message scams. If you have doubts regarding a fraud alert, please feel free to call us at any of our branches or visit a local branch if you feel you have been a victim of a scam. Thank you!
Endorsement Requirement Changes on Checks Deposited through Remote Deposit on the NCU APP
We wanted to make you aware of recent changes to endorsement requirements when depositing checks through our Mobile APP. New regulations require that when depositing a check through the Remote Deposit feature of our mobile app, you will need to endorse the back of your check as follows:
For Mobile Deposit Naheola Credit Union
Your Signature , Account Number
For example, if Jane Doe was going to deposit a check using the NCU App, she would endorse her check the following way:
For Mobile Deposit Naheola Credit Union
Jane Doe, 123456
Please contact us with any questions.
Please be aware that a few credit union members were paid with fraudulent checks drawn on Navy Federal Credit Union. The checks appear to be related to a Craig's list post that offers loan advances. A few credit union members apparently gave personal information to a Craig's list contact for loan advances and a check was sent to the member with their account numbers on the check.
Please be cautious of giving out your personal and financial information !!!!
FRAUD PROTECTION CALL
If you detect suspicious activity relating to your debit card and draft account please call 1-800-472-3272 to deactivate your debit card.
New debit cards can be issued instantly at all of our Branch locations.
Protecting our members from potential losses as a result of financial crime is very important to Naheola Credit Union. We communicate and work with several different agencies on an ongoing basis to protect our members from financial fraud. But, despite our best efforts to prevent fraud, it does occur. Additionally, we have increased and upgraded our fraud detection network through our data processor. Please be mindful of internet transactions and giving your debit card information over the phone to vendors.
Data breaches are occurring more frequently which has led to most if not all of the fraudulent transactions that have occurred not only at Naheola Credit Union but most every other financial institution as well.
If you would like to assist in stopping these occurrences, please notify your congressional representatives to Stop the Data Breaches! The Credit Union industry and other Financial institutions have been communicating our efforts to them for quite a while. The merchants have very little liability for a data breach. Contritely, most of the fraud occurs from intrusions on their databases and networks. If they shared more of the liability, maybe they would spruce up their security as all of the financial institutions have already done.
Please check your account daily and review your transactions. Contact Naheola Credit Union immediately if there are transactions you have not authorized. We pride ourselves on helping our members resolve these issues.